About the Project
Our client owns a modern cleaning company that operates as an online home services marketplace. The platform functions similarly to a housekeeper app, allowing cleaners to register and accept jobs. The client aimed to create a housekeeping platform that simplifies customer management, cleaner engagement, and financial operations. This on-demand cleaning service app was designed to efficiently handle customer orders, cleaner coordination, and payment processing.
The client approached us with a transparent business model and product vision. They needed an MVP version of a home services marketplace to streamline processes such as finding customers, engaging cleaners, creating and managing orders, and handling payment calculations. Our task was to bring this house-cleaning business app to life quickly.
The Challenge
The client’s cleaning company already serves over 2,000 customers and works with approximately 100 cleaners. With plans to expand, they needed a robust service marketplace app development solution to seamlessly manage client and cleaner operations. The goal was to create a platform where customers could declare and hire cleaners, while cleaners could accept jobs through a house cleaning estimate app. The platform also required multilingual support and multiple payment options — including Twint, cash, and bank transfers — for user convenience.
The main challenge was to deliver a fully functional MVP of the on-demand home service app development platform within a tight timeframe, from September to November. After the launch, we continuously refined the cleaning marketplace based on real-time user feedback. The platform needed to serve B2B and individual customers while providing an intuitive experience for cleaners and streamlining administrative tasks like contracts, payroll calculations, and financial settlements.
Our Solutions
We developed a robust on-demand cleaning service app tailored to the client’s needs, creating an efficient online home services marketplace. The platform offers features like user registration for cleaners and customers, streamlined financial management with tools for account top-ups, payroll calculations, and regional tax and pension deductions. We also integrated a house cleaning estimate app for job acceptance and electronic contract management via DocuSign, simplifying administrative tasks. The platform supports multiple payment methods, including Twint, bank transfer, and cash, ensuring flexibility for users.
In addition, we built a scalable and multilingual housekeeping platform that supports future growth. The system also includes a comprehensive billing area for administrators to track payments and settlements. The platform serves as a home services marketplace and a house cleaning business app, seamlessly connecting customers and cleaners. With its intuitive design and powerful tools, the app is an ideal solution for on-demand home service app development, making it a central hub for the cleaning marketplace.
Impact on Business
The housekeeping platform significantly improved the client’s operational efficiency. Key impacts include:
- Streamlined Financial Processes: Automated payroll calculations and payment tracking reduced administrative workload.
- Enhanced User Experience: The app lets Cleaners accept jobs and manage their earnings easily.
- Increased Accessibility: Multilingual support and seamless contract management improved customer and cleaners’ engagement.
- Faster Payments: Integrated payment options, including Twint and bank transfers, enabled quicker and more secure transactions.
Value That We Delivered
We delivered a scalable and efficient online home services marketplace that seamlessly connects clients with cleaners, incorporating a housekeeper app and a house cleaning estimate app for easy job management. The on-demand cleaning service app development streamlined financial and administrative processes, such as automated payroll, secure contract management, and flexible payment options. The client benefited from improved business operations and enhanced user satisfaction, with a user-friendly experience for both cleaners and customers. This centralized housekeeping platform helped the client efficiently scale their cleaning marketplace, while our work on service marketplace app development set the stage for future growth in the home services marketplace.
What’s Next?
As the demand for on-demand cleaning service apps grows, the goal is to refine the housekeeper app further to optimize the user experience. Additionally, we aim to continue developing the housekeeping platform, adding new functionalities to make it the go-to house cleaning business app for customers and cleaners. The focus will also be on expanding the cleaning marketplace, incorporating more regional support, and enhancing the overall service marketplace app development to meet the evolving needs of the industry.
Client feedback
Check out what our client shared as his feedback:
