Loading

Solutions Support

You are here: Corpsoft.io Solutions Support

Our partnership with you doesn't end as the project has been implemented; we may continue it in the form of solution support. This means that we will take over the maintenance of the developed product as well as certain other features that will be helpful for the project's further functioning on the market.

Choose the finest service plan for you, and let's go! 🏃

Features
Features
Tech core update (Laravel or Wordpress)
Php libriaries update, Plugins/Theme update
Server utilities update
SSL certificates check
Site health check
Seo check and recommendations
Monitoring Bot install
3d Party integration check, recommendations
Vulnerabilities check, recommendations
Server performance check, optimization recommendations
48 hours response on Slack/email
24 hours response on Slack/email
12 hours response on Slack/email
Product enablement strategies recommendation
Product roadmap analysis and strategies support with recommendations
Install of product analytics and metrics monitoring
UI/UX recommendations
Customer care (1 dedicated CC) for onboarding, product training, Q&A, new features training, preparing sharp and usable support materials
Basic product support
Basic product support
$200/month
Tech core update (Laravel or Wordpress)
Php libriaries update, Plugins/Theme update
Server utilities  update
SSL certificates check
48 hours response on Slack/email
Advanced product support
Advanced product support
$350/month
Tech core update (Laravel or Wordpress)
Php libriaries update, Plugins/Theme update
Server utilities  update
SSL certificates check
Site health check
Seo check and recommendations
24 hours response on Slack/email
Lifetime product care
Lifetime product care
$800/month
Tech core update (Laravel or Wordpress)
Php libriaries update, Plugins/Theme update
Server utilities  update
SSL certificates check
Site health check
Seo check and recommendations
Monitoring Bot install
3d Party integration check, recommendations
Vulnerabilities check, recommendations
Server performance check, optimization recommendations
12 hours response on Slack/email
Product enablement strategies recommendation
Product roadmap analysis and strategies support with recommendations
Premium product care
Premium product care
$3,500/month
Tech core update (Laravel or Wordpress)
Php libriaries update, Plugins/Theme update
Server utilities  update
SSL certificates check
Site health check
Seo check and recommendations
Monitoring Bot install
3d Party integration check, recommendations
Vulnerabilities check, recommendations
Server performance check, optimization recommendations
12 hours response on Slack/email
Product enablement strategies recommendation
Product roadmap analysis and strategies support with recommendations
Install of product analytics and metrics monitoring
UI/UX recommendations
Customer care (1 dedicated CC) for onboarding, product training, Q&A, new features training, preparing sharp and usable support materials

People Also Ask

Is project modification or bug fixing included in Solutions Support?

No, the Solutions Support is only offered to keep the project going, not for its technical development. Any improvements or fixes are individually discussed and implemented as part of other services.

Can I incorporate an improvement idea for a ready-made product during Solution Support?

We can talk about your improvement idea, but implementation is not included in the Solution Support packages and should be billed individually as part of the hourly work.

When does solution support begin after the project is finished?

Following project completion, we will provide you with the final report and propose to move on to a partnership format. The Solution Support begins as soon as you agree and pay for the first month.

Do I have to keep an eye on when my monthly Solution Support service expires?

No, your account is automatically debited to pay for the service. You don’t have to do it manually every month.

Can I switch to a different Solution Support package if I already have one?

Yes, simply notify us that you want to switch packages. The new package will be activated as soon as we receive payment for it.

Can I cancel my subscription to solution support if I've already paid for a month's package?

Yes, it’s not a problem. You have the option to cancel the subscription at any time. It will be available to you for the rest of the paid month, but you will not be billed for the next month.