Consulting Services Platform with Seamless Booking and Video Call Integration

The Corpsoft Solutions team first encountered this project in November 2023 when the client approached us with their consulting platform. Having already developed a successful concept that attracted investments, the client now sought to create a fully functional consulting software along with a progressive web application (PWA). The idea was to offer a seamless user experience where people could browse expert profiles, check their availability, and book consultations directly through the platform. However, the client faced several challenges that only experienced professionals could handle. These issues included:

– How to simplify the booking process while displaying prices and available slots?
-How to integrate secure video calls and ensure smooth communication between users and experts?
– How to build a scalable platform with future expansion in mind, including the development of a PWA to increase accessibility?

At Corpsoft Solutions, these are challenges we’ve solved many times before. We dove into the project, ready to bring the best digital solutions to life and breathe new energy into our client’s business.

We developed several key features to meet the client’s needs, improving the interaction between users and experts. These include:

1. Browsing and Booking
Users can explore expert profiles, and review their experience, availability, and preliminary pricing. Booking a session is simple, with time slots selected directly from the expert’s profile.

2. Expert Management
Experts can list their qualifications, set pricing, and manage their availability in real-time.

3. Video Call Integration
WebRTC-based video calls enable smooth communication during booked sessions, ensuring high-quality interaction.

4. Monetization
The software for consultants is designed to generate revenue through a percentage of balances topped up and funds withdrawn by experts.

5. PWA Development
Once the web version is completed, the platform will be enhanced with a PWA to provide users with flexible, mobile-friendly access to the service.

This project is an example of a consulting marketplace where creating a well-functioning market significantly increases its value, transforming it into comprehensive software for consulting firms. We made the platform user-friendly for clients seeking expert advice by:

– Simplifying the booking process
– Facilitating direct communication via video calls

Experts, in turn, benefit from consulting tools as they can easily manage their schedules and earnings. This two-sided marketplace fosters trust and transparency, ultimately boosting user engagement and expert participation.

Since its launch, our client virtual consultation software has seen positive growth in both user numbers and expert registrations. The easy booking system, combined with transparent pricing and real-time availability, has led to higher user satisfaction. The video call feature has been invaluable, enabling full face-to-face consultations and greatly enhancing the platform’s value. The monetization model has created a reliable revenue stream, ensuring the platform’s long-term sustainability.

To ensure the platform’s scalability and reliability, our team employed a modern tech stack, including:

– Laravel for the backend, providing robust performance and security
– Vue.js/React.js for the frontend, delivering a responsive and intuitive user interface
– PostgreSQL as the database for efficient data management
– Stripe integration for secure payment processing
– Google Calendar integration for managing experts’ availability
– WebRTC for real-time video communication during booked sessions

This tech stack provides a solid foundation for future growth, including the development of the PWA.

• How to get clients for a consulting business?

Building a strong online presence, networking, and showcasing expertise are key. A professional website, social media, and valuable content help attract clients. A platform with seamless booking and video calls makes it easier for them to connect with you.

• What is an online consultation?

An online consultation is a virtual meeting where a consultant offers advice via video calls, chat, or messaging. It removes location barriers and provides convenience. Our platform simplifies the process with scheduling, payments, and secure video communication.

• How to offer consulting services?

Define your niche, set pricing, and use the right platform for scheduling and video calls. Offer service packages, free discovery calls, and showcase client testimonials to build trust and attract clients.

• How do consultants find clients?

Clients come from referrals, social media, and networking. LinkedIn, industry events, and partnerships help generate leads. A dedicated platform enhances visibility and simplifies booking, making it easier to convert leads into paying clients.